BUILD Programme.

BUILD helps founders put the right strategy, structure, and systems in place early or fix them before growth makes things harder. Whether you are starting something new or refining what you have already built, this programme gives you a clear operating foundation so you can move forward with confidence.

You have built something, now it needs structure.

You might be:

  • building a business from scratch and wanting to do it properly

  • running something that works, but feels harder than it should

  • second-guessing decisions because the foundations are not clear

You are not looking for generic advice or another DIY rabbit hole.
You want focus, momentum, and someone to help you build what actually needs to exist.

That is what BUILD is designed to do.

The BUILD Framework:

BUILD focuses on the core foundations that make businesses easier to run and easier to grow.

Blueprint your business model
Clarify what you offer, who it is for, how it works, and how it makes money.

Understand your brand
Define your message, positioning, and voice so you can communicate clearly and consistently.

Implement simple systems
Put tools, processes, and routines in place that support your work without adding complexity.

Lead the customer journey
Design a client experience that is intentional, professional, and scalable from first contact to delivery.

Develop founder rhythm
Build a way of working that supports decision-making, energy, and long-term pace.

Who BUILD is for

BUILD is right for:

  • founders in their first few years

  • people launching something new

  • business owners who want clearer structure and direction

  • founders who are tired of second-guessing decisions

  • people who value support, strategy, and forward progress

What you walk away with

You leave BUILD with:

  • a business model that makes sense

  • messaging you can actually use

  • systems that support how you work

  • a clearer, smoother customer journey

  • a weekly rhythm that feels manageable

  • momentum, focus, and traction

Return is part of the work

BUILD is an investment, and we treat it like one.

From the start, we focus on the areas that affect return:

  • offers and pricing

  • pipeline and conversations

  • delivery and capacity

  • systems that free up time

You will see progress not just in confidence, but in how your business operates day to day.

Most founders leave BUILD with:

  • stronger offers

  • clearer messaging

  • a more focused sales process

  • systems that reduce manual effort

  • a way of working that actually fits

The questions founders usually ask

“Shouldn’t I be able to figure this out on my own?”
You could. But doing it alone usually takes longer, costs more, and creates unnecessary pressure. BUILD exists to shorten the path and remove guesswork.

“Am I too early or too established for this?”
If you are asking that question, you are probably at the right point. BUILD adapts to where you are now.

“I like this, but I am nervous about the investment.”
That is fair. We design this programme around return and help you track what you are building from day one. Waiting often costs more than acting.

“What if I already have some of this in place?”
Perfect. We will not undo what works. We tighten what is loose, improve what is messy, and build what is missing.

Different ways to work with us, depending on what your business needs right now.

01
Fix what’s not working

02
Build smart systems

03
Strengthen performance

Fixing what’s not working

For established businesses with specific operational problems

If you already have a team and traction, but delivery is slowing, systems feel messy, or too much is landing back on you.

Best for: Founder-led SMEs, established teams, businesses with delivery or systems issues

Service: Business Optimisation consultancy (full operating system or focused project)

Embedded change + growth

For growing SMEs that need hands-on support over time

If strategy, leadership, and delivery all need strengthening at the same time, and you want someone working alongside you and your team.

Best for: Scaling SMEs, leadership teams under pressure, businesses going through change

Service: Growth Partnership (3–6 months)

Ongoing delivery + support

For businesses that need senior operational leadership without hiring

If projects keep slipping, change keeps stalling, or you need someone senior to step in and keep things moving.

Best for: Busy founders, stretched leadership teams, businesses needing execution support

Service: Project + Operational Support (fractional operations leadership)

Business Mentorship

For leaders and managers needing to brain dump and plan.

Sometimes you just need space to talk something through with someone who gets it.

We offer 1:1 mentorship to business owners and leaders who want to work through a specific issue, sense-check their thinking, or get clear on what to do next.

You might apply for mentorship if you want to:

  • Talk through a decision you’re stuck on

  • Make sense of competing priorities

  • Get an outside, experienced view on how things are really working

  • Think through people, systems, or structure

  • Work out what to focus on next

If that sounds like what you’re looking for, you’re use the link below to apply.

Learning + collaboration

For leaders and teams who want capability and shared ways of working

If you want practical tools, insight, and momentum without committing to consultancy.

Options:

  • Workshops

  • In-person events

  • Leadership sessions

You will be able to view our forthcoming events on the link below or lets chat about your specific needs.

One framework, one focus: getting the job done.

Logos of four organizations: FSB, Inverness Chamber of Commerce, Highland Business Women, and ASB.