Business Optimisation

Our business optimisation consultancy helps leaders and teams improve how their business actually operates - across people, processes, and systems.

We look at where work slows down, where responsibilities are unclear, and where delivery relies too heavily on you as the founder. Then we redesign how the business runs so work flows more smoothly, teams know what they own, and progress does not depend on constant firefighting.

We are hands-on. We work alongside you and your team to design and implement changes so they stick. You get clear direction, practical support, and experienced leadership without overwhelming your people or adding unnecessary complexity.

Business Operations Review.

A practical look at how your business really runs - and what is getting in the way.

We spend time inside your business to understand how work moves, how decisions are made, and where friction shows up day to day.

This review looks at:

  • workflows and handovers

  • team routines and responsibilities

  • communication and decision-making patterns

  • system use and tool overload

  • delivery rhythm and recurring bottlenecks

The outcome is a clear, focused picture of:

  • what is working well

  • where delivery breaks down

  • which changes will make the biggest difference

This creates a shared understanding across the leadership team and a clear set of priorities to improve delivery, strengthen teams, and support better workplaces.

Business Optimisation Redesign.

Redesigning your operating system so the business runs without constant intervention.

Once we understand what needs to change, we redesign the core elements of how your business operates.

This work may include:

  • establishing a clear operating rhythm and team routines

  • redefining workflows, ownership, and responsibilities

  • simplifying processes so people know what to do and when

  • improving communication flow and decision-making

  • mapping systems and reducing tool overload

  • introducing simple automations to remove unnecessary manual work

Everything is designed around your business, your goals, and your team.

The outcome is straightforward: a business that runs more smoothly, supports your team properly, and gives you the capacity to lead without everything landing back on your desk.

LET'S DISCUSS YOUR BUSINESS

Different ways to work with us, depending on what your business needs right now.

01
Fix what’s not working

02
Build smart systems

03
Strengthen performance

Setting the foundations

For early-stage founders who want to build properly

If you’re starting something new, or resetting shaky foundations, this is about getting the basics right before growth makes things harder.

Best for: Early-stage founders, new ventures, businesses needing clearer foundations

Service: BUILD - 90-day foundations programme

LEARN MORE ABOUT THE BUILD PROGRAMME
DISCUSS YOUR SITUATION

Embedded change + growth

For growing SMEs that need hands-on support over time

If strategy, leadership, and delivery all need strengthening at the same time, and you want someone working alongside you and your team.

Best for: Scaling SMEs, leadership teams under pressure, businesses going through change

Service: Growth Partnership (3–6 months)

LEARN MORE ABOUT GROWTH PARTNERSHIP
DISCUSS YOUR SITUATION

Ongoing delivery + support

For businesses that need senior operational leadership without hiring

If projects keep slipping, change keeps stalling, or you need someone senior to step in and keep things moving.

Best for: Busy founders, stretched leadership teams, businesses needing execution support

Service: Project + Operational Support (fractional operations leadership)

LEARN MORE ABOUT PROJECT + DELIVERY SUPPORT
DISCUSS YOUR SITUATION

Business Mentorship

For leaders and managers needing to brain dump and plan.

Sometimes you just need space to talk something through with someone who gets it.

We offer 1:1 mentorship to business owners and leaders who want to work through a specific issue, sense-check their thinking, or get clear on what to do next.

You might apply for mentorship if you want to:

  • Talk through a decision you’re stuck on

  • Make sense of competing priorities

  • Get an outside, experienced view on how things are really working

  • Think through people, systems, or structure

  • Work out what to focus on next

If that sounds like what you’re looking for, you’re use the link below to apply.

APPLY FOR BUSINESS MENTORSHIP

Learning + collaboration

For leaders and teams who want capability and shared ways of working

If you want practical tools, insight, and momentum without committing to consultancy.

Options:

  • Workshops

  • In-person events

  • Leadership sessions

You will be able to view our forthcoming events on the link below or lets chat about your specific needs.

VIEW EVENT CALENDAR
DISCUSS YOUR SITUATION

One framework, one focus: getting the job done.

MORE ABOUT US
Logos of FSB, Inverness Chamber of Commerce 2025/2026 members, Highland Business Women, and ASB.