Project + Operational Support

When businesses scale, delivery pressure builds quietly. Projects slip, decisions stall and then perational responsibility drifts back to the founder or senior team.

Project + Operational Support gives you experienced, on-demand operational leadership to keep work moving without the cost or commitment of a full-time hire.

We step into your business as a fractional operations partner, leading projects, stabilising delivery, and strengthening your operating rhythm so progress does not depend on firefighting.

This is practical, hands-on execution support from someone senior who can take responsibility and move things forward.

How we support your business

Fractional Operations Leadership

For businesses that need senior operational leadership but are not ready to hire an Operations Manager or COO.

We step in to stabilise delivery, support your team, and keep the business running smoothly while you focus on growth and direction.

Project Leadership

For organisations where important projects keep slipping because everyone is already at capacity.

We lead projects end to end - planning, coordination, delivery, communication, and accountability - so work progresses and deadlines are met.

Operational Delivery Support

When day-to-day operations feel stretched or inconsistent, we take ownership of workflows, routines, and delivery to reduce pressure and improve team performance.

Change Delivery

Rolling out new systems, processes, or ways of working often stalls without the right leadership.

We guide teams through change, support adoption, and help embed new ways of working so improvements actually stick.

Building Your Operating Rhythm

We design and embed weekly, monthly, and quarterly routines that create structure, alignment, and consistency - without everything landing back on your desk.

Execution Support

Hands-on support from someone senior who can simply get the work done - we roll up our sleeves, take responsibility, and move priorities forward.

Who this is for

This support works best for leaders who:

  • need fractional operational leadership

  • are not ready to hire a full-time Operations Manager or COO

  • have projects or change initiatives that keep stalling

  • feel the strain of growth without enough operational capacity

  • want consistent progress without increasing headcount

  • need someone senior to step in and drive execution

If your business needs momentum, stability, and leadership in delivery, this is the right fit.

What you walk away with

  • Projects delivered on time

  • A stronger, more reliable operating rhythm

  • Less drift and clearer accountability

  • Reduced pressure on the founder or senior team

  • Practical leadership where it is needed most

  • A trusted fractional partner who works with your team, not above them

LET'S DISCUSS YOUR BUSINESS

We work with you and your team to understand how your business needs to run and help you keep things moving.

GET IN TOUCH

Different ways to work with us, depending on what your business needs right now.

01
Fix what’s not working

02
Build smart systems

03
Strengthen performance

Setting the foundations

For early-stage founders who want to build properly

If you’re starting something new, or resetting shaky foundations, this is about getting the basics right before growth makes things harder.

Best for: Early-stage founders, new ventures, businesses needing clearer foundations

Service: BUILD - 90-day foundations programme

LEARN MORE ABOUT THE BUILD PROGRAMME
DISCUSS YOUR SITUATION

Fixing what’s not working

For established businesses with specific operational problems

If you already have a team and traction, but delivery is slowing, systems feel messy, or too much is landing back on you.

Best for: Founder-led SMEs, established teams, businesses with delivery or systems issues

Service: Business Optimisation consultancy (full operating system or focused project)

LEARN MORE ABOUT BUSINESS OPTIMISATION
DISCUSS YOUR SITUATION

Embedded change + growth

For growing SMEs that need hands-on support over time

If strategy, leadership, and delivery all need strengthening at the same time, and you want someone working alongside you and your team.

Best for: Scaling SMEs, leadership teams under pressure, businesses going through change

Service: Growth Partnership (3–6 months)

LEARN MORE ABOUT GROWTH PARTNERSHIP
DISCUSS YOUR SITUATION

Ongoing delivery + support

For businesses that need senior operational leadership without hiring

If projects keep slipping, change keeps stalling, or you need someone senior to step in and keep things moving.

Best for: Busy founders, stretched leadership teams, businesses needing execution support

Service: Project + Operational Support (fractional operations leadership)

LEARN MORE ABOUT PROJECT + DELIVERY SUPPORT
DISCUSS YOUR SITUATION

Business Mentorship

For leaders and managers needing to brain dump and plan.

Sometimes you just need space to talk something through with someone who gets it.

We offer 1:1 mentorship to business owners and leaders who want to work through a specific issue, sense-check their thinking, or get clear on what to do next.

You might apply for mentorship if you want to:

  • Talk through a decision you’re stuck on

  • Make sense of competing priorities

  • Get an outside, experienced view on how things are really working

  • Think through people, systems, or structure

  • Work out what to focus on next

If that sounds like what you’re looking for, you’re use the link below to apply.

APPLY FOR BUSINESS MENTORSHIP

Learning + collaboration

For leaders and teams who want capability and shared ways of working

If you want practical tools, insight, and momentum without committing to consultancy.

Options:

  • Workshops

  • In-person events

  • Leadership sessions

You will be able to view our forthcoming events on the link below or lets chat about your specific needs.

VIEW EVENT CALENDAR
DISCUSS YOUR SITUATION

One framework, one focus: getting the job done.

MORE ABOUT US
Logos of four organizations or groups: FSB, Inverness Chamber of Commerce Member 2025/2026, Highland Business Women, and ASB.