Working with us.
Business operations consultancy
u’ve built a solid business. You’ve got a capable team and good relationships with your clients, but too much of the day-to-day still runs through you, and it’s starting to show.
Delivery isn’t always consistent and processes are unclear or constantly evolving. You’re across more than you want to be, and the team is doing their best, but they’re often working without enough structure or clarity.
If you’re finding yourself holding it all together, it’s likely an operations issue. That’s what we help you fix.
What we support you with
Understanding how work is really getting done across the business
Identifying where things are falling through the cracks
Clarifying roles and responsibilities so there’s less ambiguity
Designing simple, repeatable ways of working that the team can follow
Embedding rhythms that help the business run without relying on you
What changes as a result
Delivery becomes more consistent and less reactive
The team knows what’s expected and takes more ownership
There’s less chasing, fewer surprises, and fewer decisions resting solely with you
You have more headspace to focus on what matters most
How we work
We start by reviewing how things are running today: what’s working, what’s getting in the way, and where the friction points are. Then we work with you and your team to design and embed better ways of working.
This isn’t about big documents or abstract frameworks. It’s about making practical improvements that stick.
Most clients begin with a short sprint focused on their most pressing operational challenges. Some continue with support as things evolve. We’ll work with whatever makes sense for your business.
Is this the right time?
If you’re spending too much time holding things together, and you know something needs to shift behind the scenes, this is a good place to start.
Our services
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Business growth consultancy for founder-led SMEs
A 3–6 month hands-on programme designed to sort out what's not working, align your operations, and support sustainable business growth without everything depending on the founder.
Services include:
Business strategy development and execution
Operational systems review and optimisation
Team structure and role clarity
Leadership development
High-performance delivery rhythm
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Support for leadership teams managing change or restructuring
We help organisations improve how they work by developing systems, strengthening leadership, and embedding team performance frameworks that make change sustainable.
Services include:
Organisational development consultancy
Change management support
Workflow and process improvement
Leadership and team development
Implementation support or fractional delivery
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Inclusive team approach and workshops for high-performing, values-led organisations
A structured, practical approach to team development, ideal for SMEs and public sector teams who want to reduce friction, work better together, and lead more effectively.Workshops cover:
Individual working styles and preferences
Building team agreements and communication tools
Role clarity and expectations
Conflict and feedback practices
Building psychological safety and accountability
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For leaders who need extra hands-on support during growth or transition
We step in to help deliver strategic change, improve team operations, or lead specific initiatives without the overhead of a full-time hire.Services include:
Fractional strategy and operations leadership
Interim delivery for growth initiatives
Founder support and decision-making partnership
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Practical, ongoing support to build high-performing, inclusive teams
This is for founders and organisations who know one-off workshops aren’t enough.
The Team Development Subscription gives your team the tools, habits, and support to keep improving how they work with built-in rhythms to make progress stick.
You’ll get structured, light-touch support each month to strengthen team performance, improve communication, and embed inclusive ways of working.
What’s included:
Monthly or bi-monthly team workshops or development sessions
Working With Me™ tools and check-ins
Team feedback loops and reflection rhythms
Optional leadership coaching or manager support
Progress tracking tied to team goals and delivery
Best for:
Founders growing teams quickly
Organisations embedding new culture or leadership
Teams who need accountability and rhythm to improve performance
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Make the work visible, fix the chaos, and streamline how your business runs.
If your team is busy but outcomes are inconsistent, there’s probably a process problem. We help you map out how work actually gets done identifying gaps, inefficiencies, and handover issues so you can build systems that scale.
This is a fast, focused project that gives you clear visibility, improved workflows, and better delivery from day one.
What’s included:
Discovery sessions with you and your team
Mapping of key processes (e.g. service delivery, onboarding, handovers)
Identification of gaps, risks, or unnecessary friction
Recommendations for streamlining and ownership
Optional build-out in Notion or your preferred system
Best for:
Growing businesses without clear SOPs or workflows
Teams overwhelmed by too many tools or unclear tasks
Founders who are still the bottleneck in daily delivery
About us
Led by Jill McAlpine, a strategist, operator and change expert with 20+ years of leadership experience across business, politics, and public service. She’s worked with businesses, policy makers, public sector leadership teams, and scaling businesses, helping them embed structure, systems, and team confidence that lasts.
What you get from inpurpose isn’t theory. It’s real support, delivered inside your business, by someone who knows how to lead change and get results.
We don’t deliver reports, we deliver change
We figure out what’s right for your team and your growth plans by getting laser focused on where you are going. We find the right technology, bring in the right experts, and ensure everything is done at a cost that makes sense while delivering clear ROI. We get that investing in your business is a big decision. That’s why every plan + decision I make is focused on value, efficiency, and long-term success.