Working with us.
Business operations support
You’ve got a team, you’ve got clients, things are getting delivered.
But the way the business runs behind the scenes is causing more effort than it should. You’re pulled into details you shouldn’t need to be across. Projects lose momentum. Roles overlap. Decisions stall. It’s not a crisis, but it is wearing.
This is often framed as a people issue, but more often than not, it’s operational. The structure isn’t holding the work. That’s what we help you fix.
Where we focus
We work with you and your team to:
Understand how the business is currently operating
Map out where things are breaking, duplicating or stalling
Clarify who’s responsible for what, and where handovers fall down
Simplify repeatable processes so they actually get followed
Build a rhythm that keeps things on track without relying on the founder
This isn’t about overhauling everything. It’s about improving what already exists, with the people you already have.
What changes
The business runs more smoothly without constant intervention
The team understands expectations and steps up
You stop carrying things that no longer need to be yours
Client delivery improves
You gain time, space and headroom to think about what’s next
How we work
We start with a short review of how things run today. It's not a deep dive or diagnostic, just a practical look at what’s working, what’s not, and where we can make improvements quickly.
Most businesses begin with a short sprint to reduce noise and fix immediate friction. If further support makes sense, we agree the right pace and scope from there.
Is this the right time?
If you’re the glue holding it all together, and it’s starting to affect the work, or you, then yes.
We find the best way to support you, your team + business
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Structured support to help you focus, build momentum, and move forward with clarity.
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Bespoke, hands-on support for founders and leadership teams navigating change, systems challenges, or strategic growth.
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Our inclusive team development programme is built to improve how your team communicates, collaborates, and performs.
About us
Led by Jill McAlpine, a strategist, operator and change expert with 20+ years of leadership experience across business, politics, and public service. She’s worked with businesses, policy makers, public sector leadership teams, and scaling businesses, helping them embed structure, systems, and team confidence that lasts.
What you get from inpurpose isn’t theory. It’s real support, delivered inside your business, by someone who knows how to lead change and get results.
We don’t deliver reports, we deliver change
We figure out what’s right for your team and your growth plans by getting laser focused on where you are going. We find the right technology, bring in the right experts, and ensure everything is done at a cost that makes sense while delivering clear ROI. We get that investing in your business is a big decision. That’s why every plan + decision I make is focused on value, efficiency, and long-term success.
