There comes a point in most growing businesses where everything still seems to run through the founder. Not because the team can’t handle more, but because the business doesn’t yet have the structure to support them properly.

Delivery is happening, but inconsistently. Roles are loosely defined. Priorities shift. Progress is being made, but it’s fragile, and it’s still relying on you to hold it all together.

You don’t need a full-time COO. But you do need someone who can step in, support the operational side of the business, and help move it forward.

What fractional COO support looks like

We join the business part-time, but with purpose. The role is practical and embedded, not advisory or distant.

We typically help with:

• Reviewing how the business operates day to day

• Clarifying roles, priorities and handovers

• Improving delivery processes and internal communication

• Creating better systems for decision-making and team accountability

• Supporting the founder to step out of the detail and lead at the right level

This is senior operational support that fits your stage. Not a corporate import. Not a temporary fix.

What changes

• Work flows more consistently across the business

• The team has more clarity and direction

• Less relies on you to make every decision

• Operational strain reduces

• You feel more able to lead, plan and grow with intent

How it works

We begin with a short review of where things are today and what’s currently getting in the way. From there, we define the focus areas and agree a level of involvement that fits your needs and capacity.

Support is usually structured as a few days each month, focused on high-leverage operational improvements and hands-on leadership support.

Is this what you need?

If your business has grown, but you haven’t yet rebuilt the structure to support that growth, this is the next step.

Let’s talk